1. Introduction: Accountability in Retrofit Delivery

As local authorities across the UK scale up retrofit and decarbonisation programmes, technical monitoring has become critical. It ensures that public funding results in verified energy savings, reduced carbon emissions, and improved resident wellbeing.

At Synergy Group, we support councils and housing providers in setting up monitoring frameworks that meet PAS 2035 and TrustMark requirements—delivering transparency, compliance, and measurable performance.

2. What Is Technical Monitoring?

Technical monitoring is the process of verifying that retrofit installations perform as designed. It covers:

  • Quality of workmanship
    System functionality and controls
  • Thermal imaging and energy modelling checks
  • Air-tightness and ventilation balance
  • Post-occupancy satisfaction surveys

It bridges the gap between design intent and in-use performance—crucial for long-term success.

3. Why It’s Essential for Local Authorities

Funding bodies like BEIS (now DESNZ) require evidence that retrofit projects deliver measurable outcomes. Without monitoring, councils risk:

  • Losing future funding rounds
  • Non-compliance with scheme conditions (ECO4, SHDF)
  • Public scrutiny over performance shortfalls

Monitoring protects investment, safeguards residents, and provides data to shape future Net Zero strategies.

4. Synergy’s Monitoring Framework

We provide end-to-end monitoring solutions:

Synergy’s Monitoring Framework
  • Pre- and post-retrofit inspections
  • In-situ performance testing (air-tightness, moisture, ventilation)
  • Energy data analytics integrated with EPC and SAP data
  • Reporting dashboards aligned with TrustMark, SHDF, and ECO4 formats

This ensures projects are fully auditable and outcomes are backed by evidence.

5. Benefits for Councils

  • Demonstrable energy savings and carbon reduction
  • Fewer tenant complaints through early detection of issues
  • Compliance with PAS 2035 and funding standards
  • Stronger bids for future retrofit funding

Synergy’s expertise in retrofit coordination and remediation gives local authorities peace of mind that every project meets the highest standards.

Benefits for Councils

6. Why Partner with Synergy

  • Experienced delivery partner for Hertfordshire and Buckinghamshire councils
  • Collaborating with the National Energy Foundation (NEF) to support data-driven retrofit monitoring
  • PAS 2035 Certified & TrustMark Registered
  • Proven record of managing multi-property frameworks

7. Call to Action

If you’re a local authority or housing provider seeking trusted technical monitoring, connect with our team to develop a compliant and scalable monitoring strategy that supports your Net Zero retrofit objectives.

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